Enterprise networks are increasingly complex. Too often, IT staff spend their valuable time flying solo – responding to out-of-context alerts or managing frustrated users, rather than proactively addressing the most common challenges impeding great user experiences. What they need is a CoPilot. ExtremeCloud IQ CoPilot is a trusted digital advisor for your Extreme cloud-managed Wi-Fi networks that proactively reduces risk and provides the fastest time to the best experience.
CoPilot simplifies troubleshooting by providing recommendations which are auditable and reduce the number of out-of-context alerts that waste your time and effort. This approach leads to a significant reduction in false alarms.
CoPilot provides explainable insights which enable you to see, verify, and trust the data behind every recommendation. CoPilot alerts you, explains why it identified the anomaly, and provides the best options for resolution
Instead of reacting to SLA violations, CoPilot looks for patterns ahead of time to identify the anomalies that matter and address them early. This reduces the risk of minor issues becoming major outages.
CoPilot frees up time for IT staff to focus on value-add business initiatives and delivering superior user experiences. It targets ML/AI at the most complex problems; those that consume the most time and effort.
CoPilot is constantly learning new skills to become more valuable. It provides bidirectional communication so you can be confident that you are getting the best and most accurate recommendations for your network.
For times when you need to engage with support, CoPilot makes it easy. It provides the necessary data to Extreme GTAC to address issues quickly and efficiently. The result is faster time to resolution and increased user delight.